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  • Internet Information

    We hope you all are enjoying this beautiful spring weather!


    We have some information we would like to share regarding internet service in the community –


    For internets service issues, residents are encouraged to contact First Digital at 801-322-3278 or customerservice@fastel.com for help.


    First Digital states that there are 96 residences in Lodges at Bear Hollow and each unit should be able to access 100 Mbps at any given time.  First Digital data team states that within the last 30 days, the max usage at any given time was 260 Mbps for the entire property with an average usage of below 60 Mbps (for the entire property).  This means that the bandwidth is not being maxed out.


    When there is a speed issue on a fiber internet connection to a property, it can sometimes have to do with the individual’s wireless router being used.  The speed test directly plugged into the wall should verify if there is an issue on the First Digital side.


    If you are having any issues, please contact First Digital, they are very helpful and willing to help with any concerns regarding your internet service!


    Thank you,


    Lodges at Bear Hollow HOA Management


    Website: https://lodgesbearhollow.com/

Version : 2021.4.1.0.C